A billing and payment solution for rentals, condominiums, cooperatives and commercial property managers?

Resident Support Business Hours?

Which Icon under Property Management that we use for account verification?

Which Icon under Property Management that we use for Creating a ClickPay Profile?

Which among the list are considered as a Non-ClickPay issue?

What is the step by step process in removing a unit.

What is our default Temporary Password?

For self-service option, what is the link do they use to reset their password.

We have an option to convert an SSO profile to a ClickPay  Profile given that we or the resident have an approval from their management company.

What is the step by step process prior to submitting a payment.

Which statement is considered not a basis for waiving a phone fee?

Where can we check the different service fees when you're on the Pay Now section?

This is where we see the failed reason for autopay?

What are the details that should be indicated on the reason information when waiving a phone fee?

How much is the service when customer will make a cash payment through MoneyGram?

What are the details in the reason section when we're voiding a payment?

Which greeting spiel do we use when assisting a customer from First Service Residential?

What type of payment transaction is this: "A2405150836_HT8RW7" ?

What type of payment transaction is this: "T2405150836_HT8RW7" ?

What do we need to check first prior to creating a New Contact?

We don't need to check the Payment Solutions details when selecting a PMC name on the Account name section when grooming a case.

It's important to include all the details mentioned by the customer for the Case Description regarding their issue.

We can always create a New Contact whenever we're creating a Case even if there's an existing or duplicate contact.

It's important that we create a case in each of our call interaction even if it's a  disconnected call.

What is the ClickPay website link?