
FBS QUARTER 1 FINAL EXAM
Quiz by Ronalee Ochoa
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
Lorena is on a call with a customer who wants to take table reservations. During the call, she ensures that she can answer the customer's inquiries immediately and accurately. What techniques in taking table reservations in a restaurant must she follow?
In manual reservations, the receptionist is responsible for taking the table reservation. What are the responsibilities of the receptionist in taking the reservation details?