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Foundations 1 Chapter 4 Mark II

Quiz by Christopher Wright

Grades 9-12
Hospitality and Tourism
Ohio Career Tech

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10 questions
Show answers
  • Q1
    What part of your communication identifies the reason for the message?
    conclusion
    summary
    header
    introduction
    120s
  • Q2
    What communication obstacle involves using buzzwords?
    jargon
    clarity
    assumptions
    semantics
    120s
  • Q3
    Which is an exercise in effective listening?
    responding emotionally to what the speaker has to say
    stopping what your doing when someone is speaking to you
    looking down and never making eye contact
    assisting the speaker in finishing his or her statements
    120s
  • Q4
    In the communication process, the receiver is?
    person sending the message
    person receiving the message
    a new type of communication process
    a tool used to receive messages
    120s
  • Q5
    This is the ability to focus closely on what another person is saying to summarize the true meaning of a message?
    replying
    ignoring
    hearing
    listening
    120s
  • Q6
    Body language is one way to show you are listen to someone, examples are maintaining eye contact, nodding to show approval, using appropriate facial expressions, and.....
    continuing work
    posting the conversation
    asking questions to clarify
    walking away shaking your head
    120s
  • Q7
    Which part of a written message summarizes the key points, calls for action, and identifies the benefits and value of the message?
    conclusion
    introduction
    body
    header
    120s
  • Q8
    How many steps are there to being an effective writer?
    8
    6
    5
    7
    120s
  • Q9
    Fact or Fiction- always write in an upbeat attitude even if the message needs to deliver troubling news?
    Fiction
    Fact
    120s
  • Q10
    Fact or Fiction- just as your appearance and attitude needs to be profesional- your communication skills needs to show professionalism as well?
    Fiction
    Fact
    120s

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