Foundations, Chapter 8
Quiz by Cristina Nader
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- Q1What is the major activity in operations management?Operations controlPlanning for productionAll of the aboveProduct development30s
- Q2On what utility is operations management focused?TimePossessionPlaceForm30s
- Q3How is production of services different from the production of manufactured goods?two out of the threemore difficult to evaluate customer satisfactioncan be storedlabor-intensive30s
- Q4Research and development (R&D) is a set of activities intended to identify new ideas that have the potential to result in new goods and services. Today, business firms use three general types of R&D activities: basic research, applied research, and development and implementation.TrueFalse30s
- Q5What is the third step used to decide on the amount of products or services that each facility will produce during a specific period of time?estimating market demandcomparing market demand with capacityselecting a planning horizonadjusting products or services to meet demand30s
- Q6Quality control, inspection, and employee participation in efforts such as quality circles and Six Sigma programs help improve quality, as do companies’ adherence to international benchmark quality standards like ISO 9000 and ISO 14000.FalseTrue30s
- Q7A flexible manufacturing system (FMS) combines robotics and CIM into a single production system. Instead of spending time and money to retool traditional production machinery for each new product, an FMS can be quickly and inexpensively reprogrammed, allowing smaller batches of a variety of products to be manufactured without raising production costs.TrueFalse30s