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Foundations, Chapter 8

Quiz by Cristina Nader

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7 questions
Show answers
  • Q1
    What is the major activity in operations management?
    Operations control
    Planning for production
    All of the above
    Product development
    30s
  • Q2
    On what utility is operations management focused?
    Time
    Possession
    Place
    Form
    30s
  • Q3
    How is production of services different from the production of manufactured goods?
    two out of the three
    more difficult to evaluate customer satisfaction
    can be stored
    labor-intensive
    30s
  • Q4
    Research and development (R&D) is a set of activities intended to identify new ideas that have the potential to result in new goods and services. Today, business firms use three general types of R&D activities: basic research, applied research, and development and implementation.
    True
    False
    30s
  • Q5
    What is the third step used to decide on the amount of products or services that each facility will produce during a specific period of time?
    estimating market demand
    comparing market demand with capacity
    selecting a planning horizon
    adjusting products or services to meet demand
    30s
  • Q6
    Quality control, inspection, and employee participation in efforts such as quality circles and Six Sigma programs help improve quality, as do companies’ adherence to international benchmark quality standards like ISO 9000 and ISO 14000.
    False
    True
    30s
  • Q7
    A flexible manufacturing system (FMS) combines robotics and CIM into a single production system. Instead of spending time and money to retool traditional production machinery for each new product, an FMS can be quickly and inexpensively reprogrammed, allowing smaller batches of a variety of products to be manufactured without raising production costs.
    True
    False
    30s

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