The first person who greets and welcomes the guest in the restaurant.

Which of the following is the right way to answer the phone for a reservation?

Which of the following is the proper etiquette in answering the phone call?

An agreement between the two parties that something such as room, table, or seat will be heldfor use at a later time

This is the most common method of direct reservation communication.

Which of the following is not necessary for getting the information of the customer in a telephone reservation?

These reservation details determine the expected number of guests during the occasion.

Andrea will perform the table skirting, she used this linen to cover the table.

What is a 4 inches long spoon used for small cups of coffee, or for espresso?

What flatware is best used for cocktail appetizers like shrimp cocktails, mango prawns, and shrimp pomelo?

What type of glassware is a flat glass that is basically a bowl without a stem or foot?

Which flatware is used if the customer ordered seafood appetizers like snails, mussels, and shellfish?

This kind of spoon is used for cream and clear soup and is also known as a bouillon spoon.

The guest at table number three requested to the chef de rang that they wanted to prepare their dish beside their table. What kind of restaurant equipment will be

  used?

This is used to gather soiled dishes to be carried to the dishwashing area.

Which of the following flatware is used for eating the main course?

It is a spice or sauce used in food preparation to achieve a specific taste and enhance the flavor.

It is placed normally at the center of the table that is used to promote special offers or promos.

It is a  glass similar to a tumbler but with a handle.

This type of glass is where the bowl sits directly on a base or foot.

Is a place where to prepare and assemble the equipment and supplies needed in the operation.

The executive chef told you that the order of your customer will not cater immediately, what is SOP?

Which of the following service equipment and supplies in a restaurant can be plugged into an electric outlet for sanitizing of spoon, fork, and knife?

If one of your customers ordered a clear soup, which of the following container will be used?

It is the basic preparation before any setup and service of food and drinks is undertaken. It is also a French term that everything is set in place.

James Ryan sanitized the dinner fork, salad fork, dinner knife, bread knife, butter knife, soup spoon, and dessert spoon.  What kind of table appointment is being described?

The chef de rang used this chinaware that is for Buffet, Russian and Family service. What kind of chinaware does the chef de rang use?

After the operation of the restaurant, the Busboy will have to arrange the utensils in still glasses. Can you identify what does the busboy arranged?

It is placed above the tip of the knife at the right of the cover.

It is an old type of service where the food is placed directly at the dinner plate or serving plate also called Plate Service.

This particular table set-up is normally encountered in eat-all-you-can restaurants.

Knives and all other utensils used for cutting are called

The artistic pleating of the linens used in a table setting. It is usually used to decorate tables for different occasions and to cover the actual table.

Is a natural source of light in a room that allows people to work effectively and efficiently without causing any delays due to poor lighting conditions.

It is a smaller light installed to the area you are working with to give focus or emphasize more detailed works.

 Is used to create the ambiance of a restaurant to be more sophisticated that gives meaning to the food display, menu board, and lighting behind a bar or water fixture.

The mood or feeling in a particular place.

A list of food items served in a restaurant.

This should always look fresh and attractive in the dining area.

 In the table set up, there are some standard procedures that have to follow, all needed utensils, china wares, Beverageware, Flatware, and other equipment are set up on the table prior to serving orders.